Services
We have a variety of options for you to choose from and can help personalise our service to suit your needs.
Our cremation services
The Two Day Service
Your pet is cremated within 2 days from the point of approval and their ashes a will be returned/collected within 7 days.
Same Day Service
Your pet will be prioritised and cremated immediately allowing collection of your pet’s ashes later that same day. If you would like to request this service please let us know in advance.
(This service incurs an additional charge)
Attended cremation service
For those who wish to take an extra step in saying goodbye, this service offers comfort and reassurance. You are welcome to be present as your cherished pet is gently placed into the cremation chamber. This service is offered first thing in the morning (subject to availability) and ashes are available for collection the same day.
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What is an individual cremation?At Holmes in Heaven Pet Crematorium we ensure that your pet will be handled and cremated on its own. We do not offer any communal cremation. As every pet is cremated on its own, you can rest assured that the ashes you receive are those solely of your pet. If you do not choose our service, it is important that you find out what does happen at the crematorium you intend to use.
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How much does an individual pet cremation cost?We offer a range of services. Please click here to visit our pricing page.
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What services will my vet offer me?The choice of crematorium can vary depending on the veterinary practice you use. Unfortunately, many vets don’t give you the option to choose between different crematoriums, which can be concerning since different facilities offer very different services. Some vets may not even ask if you prefer individual or communal cremation, so it’s important to plan ahead and make sure you get the service you desire. If you are wanting to use Holmes in Heaven Pet Crematorium, please let your vet know in advance. If your vet suggests a crematorium other than Holmes in Heaven Pet Crematorium, it’s worth verifying whether they are a member of an association, as not all pet crematoriums adhere to a code of conduct that guarantees individual cremation and the return of your pet’s ashes.
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Can you collect from our home or Veterinary Practice?We are able to collect from your home, by appointment after euthanasia or from your veterinary surgery, upon request. All collections are made in our bespoke pet hearse.
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Can I bring my pet to Holmes In Heaven myself?Yes, we welcome you to accompany your pet on the final part of its journey. Please call in advance to arrange an appointment.
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What happens after cremation?You will be contacted by text or phone call when your pet’s ashes are ready for collection. We do deliver ashes back to your home or Veterinary Practice, however, additional charges do apply.
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Do I need an appointment to visit Holmes In Heaven?Yes, we ask that all visitors please book an appointment before visiting Holmes In Heaven.
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How and when should I pay for the cremation?You can pay for our services by cash or card. We reserve the right to request payment in advance.
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What is the Association of Private Pet Cemeteries and Crematoria?The Association represents many small privately owned pet cemeteries and crematoria throughout the country. One of its main objectives is to ensure members operate to a strict Code Of Practice before, during and after cremation. At Holmes In Heaven we are proud to be part of this association: APPCC
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What happens to my pet's bedding, basket, or carrier?You have the option to have your pet’s bedding, toys, and collar cremated along with them. Please remember not to leave any items you wish to keep with us. All baskets and carriers should be taken away with you.
We can also tailor our services to suit your every need. If there is something specific you have in mind for your ideal service, please do not hesitate to ask. We are sure we can accommodate you.
Click here for useful information on different pet cremation services.