Here we have listed our most commonly asked questions, please don't hesitate to contact us if you can't find the answer below.
Frequently asked questions
Services
FAQs
Where possible, we encourage you to bring your pet directly to us so you can be part of their final journey. As soon as you have any idea on timings, please call and arrange an appointment.
As it is not always possible for people to bring their pets over to us themselves, a collection service is available in our bespoke pet hearse from either your veterinary surgery or home. Please contact us for further information.
Fur clippings are available free of charge. If you would like us to take a fur clipping, please mention this to our team when you choose your pre-cremation options. You can choose to have multiple fur clippings if you like, and you can request clippings from a particular area.
Please look at our products page for an extensive list of urns, caskets, and other memorabilia.
Get in touch today
Contact a member of our dedicated team for help arranging your pet’s cremation.